Frequently Asked Questions
Everything you need to know about your humann experience.
How long does shipping usually take?
Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5-7 business days of receipt.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.
Are your materials sustainably sourced?
At humann, we prioritize ethical production. Over 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.